KYC Policy
Last Update : Tue Feb 25 2025
1. Introduction
OGold.app is committed to preventing money laundering, terrorist financing, and other illicit activities. This KYC policy outlines the procedures and measures implemented to verify the identity of our customers, assess potential risks, and ensure compliance with applicable laws and regulations in the UAE.
2. Regulatory Framework
This policy is designed in accordance with the following UAE regulations:- Federal Decree-Law No. (20) of 2018 on Anti-Money Laundering and Combating the Financing of Terrorism and Illegal Organizations.- Cabinet Decision No. (10) of 2019 concerning the Implementing Regulation of Decree-Law No. (20) of 2018.- Central Bank of the UAE's guidelines on the Know Your Customer (KYC) process.
3. Customer Identification Procedures (CIP)
Prior to establishing a business relationship, OGold.app will:- Collect Personal Information: Full name, date and place of birth, nationality, residential address, and contact details.- Verify Identity: Obtain and authenticate original identification documents such as a valid passport (mandatory for non-Emirati residents), Emirates ID, or other government-issued ID.- Proof of Address: Require recent utility bills, tenancy contracts, or other acceptable documents to confirm the customer's residential address.- Face Recognition: Implement face recognition technology for all users to ensure identity verification and prevent fraudulent activities.
4. Customer Due Diligence (CDD)
OGold.app will conduct CDD to understand the nature and purpose of the customer relationship:- Risk Assessment: Evaluate the customer's risk profile based on factors such as occupation, source of funds, and transaction behavior.- Ongoing Monitoring: Continuously monitor transactions to detect unusual or suspicious activities.- Enhanced Due Diligence (EDD): Apply additional scrutiny to high-risk customers, including those with significant transaction volumes or connections to high-risk jurisdictions.
5. Record-Keeping
In compliance with UAE regulations, OGold.app will:- Retention Period: Maintain records of customer identification, account information, and transaction history for a minimum of five years after the end of the business relationship.- Data Protection: Ensure all customer information is stored securely and access is restricted to authorized personnel only.
6. Reporting Obligations
OGold.app is obligated to:- Suspicious Activity Reporting: Report any suspicious transactions or activities to the UAE Financial Intelligence Unit (FIU) without delay.- Compliance with Authorities: Cooperate fully with law enforcement and regulatory authorities in their investigations.
7. Employee Training
To uphold the effectiveness of the KYC program, OGold.app will:- Regular Training: Provide ongoing training programs for employees to recognize and handle transactions that may be related to money laundering or terrorist financing.- Policy Updates: Keep staff informed about any changes in relevant laws, regulations, and internal policies.
8. Privacy and Confidentiality
In line with our Privacy Policy, OGold.app ensures that:- Data Usage: Customer information collected for KYC purposes will be used solely for compliance and will not be disclosed to third parties without consent, except as required by law.- Data Security: Implement robust security measures to protect customer data from unauthorized access or breaches.
9. Review and Updates
OGold.app will:- Periodic Review: Regularly review and update the KYC policy to reflect changes in regulations, business operations, and emerging risks.- Continuous Improvement: Enhance KYC procedures based on feedback, audit findings, and industry best practices.
10. Contact Information
For any questions or concerns regarding this KYC policy, customers can contact us at:- Email: [email protected]- Address: Office 2215-2216, Gold and Diamond Park 2 by Emaar, Al Goze Industrial Third, Dubai, UAE.
By implementing this KYC policy, OGold.app demonstrates its commitment to regulatory compliance and the prevention of financial crimes, ensuring a secure and trustworthy environment for all stakeholders.
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